Why Won't They Listen?

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Reflections by Paul Blythe, on a difficult but important question about frustration in communication.

Please don't give up on the whole site because this page is really hard work Actually, this paper can be purchased as a PDF file in the Publications room.

Dr. Carl Simonton once told the story of a psychiatrist who was having good results with a rather unorthodox technique. He had written some case studies with the view to publishing his ideas in his favorite journal. The editors sent his report back with the remark that he hadn't proven that the technique was really responsible for the result. They also urged him to set up proper scientific studies.

The psychiatrist did this and for the next 20 years his reports continually yielded the same reaction from editors: "You haven't proven anything." Finally, the psychiatrist decided to hold a symposium and invited renowned scientists to answer one question: "What constitutes scientific proof?" One of the first replies to his invitation declined the invitation saying, saying that "the question was much too difficult and he doubted he could make a contribution." The letter was signed, Albert Einstein!

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This story was surely some consolation to oncologist, Carl Simonton and his wife Stephanie, who in the 1970s were pioneering "support groups" for cancer patients and their families. Stephanie, a psychologist, was having good results with the approach but the couple was under attack by the medical profession, who at that time could only see the approach as "holding out false hopes." Needless to say, the approach has gained widespread appeal as an adjunct to normal case management. But, the Simonton's predicament highlights a dilemma faced by people in the vanguard of research. We seem to have a set of rules for our research but often following those rules is not good enough.

I see parallels for the Conservation people, who are attempting to gain wider acceptance of their warnings about the plight of our planet earth and its ecosystems. The skeptics, it seems are applying one epistemology, while the Conservationists are applying another. Epistemology is supposed to tell us how we know a thing or a truth. Since we are all humans and all seeking truth on our dealings, it is sometimes puzzling when people apparently can't hear one another. I think the inability to hear is based in different ontologies.

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