Professor Fred Herzberg says that
we can be satisfied and
dissatisfied at the same time!
We seem to be pushed by two forces:
- Satisfiers: We
want to satisfy or desires to accomplish something we think is worth doing
(see remarks about fun).
- Dissatisfiers:
We want to avoid uncomfortable surroundings. We want to work without
feeling cold, hungry or stressed by noise, odours, nasty people, and worries
about not having enough money.
Notice the thing that is satisfying is the Task.
This offers a sense of accomplishment. Yet, we may have a great job
or task but he may be dissatisfied with lousy Circumstances.
Thus we can be both satisfied and dissatisfied at the same time!
For Example:
Imagine a father who loves to play catch with a baseball. He has a son
in a wheelchair but the son wants to play too. The son is learning but
enjoys playing catch with his father.
Now picture them in the back yard. The boy is on high
ground but the father has to stand a the low end of the year. It has a
deep bowl shape which floods when it rains.
The father is excited because his son is catching on and he
enjoys throwing the ball hard and fast. The son's accuracy is not great
but the father loves to see his son's pleasure with the fast balls. No
problem for him to move around and catch his son's toss. The son is getting
more accurate every day.
One day they see the yard is flooding but Dad decides to put
on his shorts and take off his shoes so he can run around in the wet, playing
catch with the son. He leaps and catches each of his son's throws.
But the water is getting deeper! No problem! Son is throwing well
and father is really loving this sport. As the water gets deeper it is
harder for the father to move around but the son's accuracy allows the game
to continue.
So, even if the water were up to the father's neck, as
long as the game could continue, Dad would be satisfied! Yet, the context
could get more and more dissatisfying.
Satisfaction can be zero to high!
Dissatisfaction can also be zero to high!
- This above example shows that we get all our satisfaction
with TASK
or "the good job, well done."
- We get more and more
dissatisfied with CONTEXT or
working conditions, pay and other "benefits."
- No amount of collective bargaining
around these context matters will increase our satisfaction!
- It will only decrease dissatisfaction
toward zero.
To increase satisfaction,
do what you love
and love what you do!
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